Extended Retail Solutions :

Extended Retail Solutions

Human Resources | POS & Store Ops | Business Intelligence | E-tail & Retail | CRM & Brand Management | Supply Chain & Logistics

Current & Past Issues

Media Specifications

ERS Resource Centre

Companies in this issue

COVER: Extended Retail Solutions 1

PLATINUM Sponsors

PAST ISSUES

E-COMMERCE

• Industry insight
• Satisfying the ?super-shoppers?
• Interview with David Marcus
• Interview with Alex Kormushoff
• Interview with John Marrah
• Online retailing: the experts? forum
• E-commerce at 10
• Anticipating risk in online retail
• More than a pretty interface

POS

• Interview with Pete Catoe
• Interview with Austen Mulinder
• Get connected
• Self-service pays off
• Shopping for success
• Straight to the point
• Innovative in-store solutions the way forward for retail
• Interview with John Stine
• Interview with Owen Chen
• Interview with John Pruban
• Experience counts
• Virtual business centers: the evolution of retail kiosk solutions
• Kissing the keyboard goodbye
• Interview with Warner Allen
• Interview with Robert Giblett

RETAIL MANAGEMENT

• Online customer satisfaction: an expert shares his thoughts
• The value of a ?one-to-one? approach
• Survival of the fittest
• Saving millions with performance management
• Retail industry shifts up a gear
• Interview with Christine Lowry
• Interview with Russ Hill
• Interview with Mike Matacanus
• Interview with Randy Severo
• Optimizing the retail environment
• Points mean prizes
• The real landscape of retailers? loss
• Precision retailing
• Round the clock service

RETAIL TECHNOLOGY

• Enhance the flow of information to retail clients
• The face of the call center industry is changing
• Innovation and standards drive success
• Getting the best value from broadband network investment
• Retail World
• A survivors guide to retailing in the 21st century
• The analyst's view
• Follow the leader

SUPPLY CHAIN

• In profile?
• Interview with Scott Medford
• Interview with Anthony DeCanti
• Interview with Chris Hughes
• The chain explained
• Filling the black hole in supply chain data
• Dragging the warehouse into the 21st century
• Warehouse and inventory management: the key to true multi-channel retailing
• Reverse logistics
• Industry insight

WORKFORCE

• The empowered store
• Putting people first: the importance of workforce management
• Working towards retail success
• Interview with Robert Haworth
• Interview with Brad Cooper
• Dynamic scheduling
• The secrets of success
• Discover the best candidates: diversify your online recruitment strategy
• Knowledge: the new competitive advantage
• Interview with Ian Lenagan

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